Rules and Safety
BattersBox is private, premium, and autonomous. Users must follow session rules, equipment rules, and safety requirements every time.
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Facility Rules
- No use without reservation
- No unauthorized guests
- No walk-ins
- No food/drinks inside cage area
- No alcohol
- No horseplay
- No swinging outside the cage
- One active athlete at a time
- Clean up after session
- Exit on time
Machine Rules
- Helmet required for hitters
- Use approved balls only
- Stop machine before entering lane
- Do not reach into feeder while active
- Do not adjust machine while it is feeding
- Use correct plate marker
- Run test pitch after setup changes
Age / Supervision
- Minimum unsupervised age will be stated in the launch policy
- Parent/guardian required for younger athletes
- Sibling and guest requirements will be stated in the launch policy
- Coach supervision requirements will be stated in the launch policy
Equipment
- Provided equipment details will be stated before launch
- User brings bat, helmet, gloves, and personal training gear
- Footwear requirements will be posted before launch
- Cleat requirements will be posted before launch
- Only balls approved for the Hack Attack machine may be used
Emergency
- Support contact details will be available in the app
- Follow emergency instructions posted at the BOX
- Security camera disclosures will be posted before launch
- Stop training and use in-app support if the door or machine fails
Questions before you unlock.
Do I need a helmet?
Yes. Helmet requirements apply to hitters and should be confirmed in final rules before launch.
Can more than one hitter be in the cage?
No. One active athlete at a time inside the lane.
What should I do before entering the lane?
Stop the machine, wait for motion to stop, confirm the lane is safe, then enter.
Private access only works when every session follows the rules.
Download the app to reserve the BOX, complete waivers, and use mobile unlock during your reservation window.